072012-01 TWSS - Systems Analyst @ Foster City, CA PDF  ICON_SEP Print ICON_SEP  Email
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Job Title: Systems Analyst

Location: Foster City, CA

Duration: 5+ Months

Rate: Open

Only GC, US Citizen or EAD-GC who can work on our W2. H1b consultants can be considered if willing to transfer.


  • The Mobile development team resides within the Global Integrated Technology Product organization.
  • The mobile team focuses on development that resides within an infrastructure that is internet facing and connects consumers, merchants and issuers with some of client’s core backend systems, in support of a variety of strategic services.
  • The majority of the solutions result in direct consumer interaction with client.
  • These solutions are either the result of integrating third party products or development of code that will satisfy unique business requirements.
  • This position will be responsible for Release management and delivering the solutions seamlessly to Production and provide third level support.

Roles & Responsibilities:

  • Manage and coordinate release deployments.
  • Prepare for and drive each Install.
  • Refine install process.
  • Manage routine processing and change requests, as well as support customer initiatives.
  • Work directly with clients on issue resolution — ensuring service levels are attained and client expectations are exceeded
  • Identify, troubleshoot, and resolve processing, application usage, or business issues.
  • Own issues through resolution working with business and development groups.
  • Manage and support user acceptance testing for new products and services.
  • Provide 3rd level assistance on all supported product and software applications, usage, and functionality.
  • Represent customer, system and operational requirements to internal client organizations.
  • Responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines.
  • Proactively Identify opportunities for process improvements and needed procedural modifications, working in collaboration with internal client resources to ensure delivery on commitments.
  • Assist in compiling data for internal reports as needed.
  • Prepare and maintain detailed project plans, status reports, and issues logs.

Required Skills:

  • Bachelor’s degree in Computer Science, Information Systems, Math, or related field
  • 5+ years of experience Systems solutions design and/or support with Windows technologies
  • 5+ years of experience in System Administration and Configuration (Windows 2008, IIS, SQL)
  • Superior knowledge of system administration, databases and/or network topology
  • PowerShell scripting (.NET server management, deployments)
  • Programming languages -- .NET, Python, PHP and Java
  • Developing and maintaining various Web Services, stored procedures etc
  • Ability to perform basic tuning and troubleshooting tasks
  • Internet IIS, ASP.NET, VBScript, JavaScript, Web Services, SharePoint.
  • RDBMS Microsoft SQL Server, DB2, Oracle
  • Excellent verbal and written communication skills and the ability to communicate across multiple levels within the organization.
  • Ability to comprehend and translate technical issues
  • Demonstrated experience building partnerships across an organization to achieve business goals
  • Proven success in coordinating large teams in delivery of complex solutions
  • Familiarity with Agile & Scrum processes and working in Sprints a plus
  • Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.).
  • Able to set priorities and manage customer expectations.
  • Customer focus with proven ability to establish productive working relationships with staff and management at all levels.
  • Self starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines.


Mike Smith | Director - Resources 

Thoughtwave Software & Solutions, Inc.

E-mail | Web URL| Linked-in 

Ph: 630-448-6681 Ext # 112 | Fax: 630-689-5746