082112-01 TWSS - FX Support Consultant @ NYC, NY PDF  ICON_SEP Print ICON_SEP  Email
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Job Title: FX Support Consultant

Location: NYC, NY

Duration: 12 months

Rate: Open


We are currently seeking a talented front office support individual with a solid background supporting a broad suite of FX trading applications. The individual will join the existing FX Support team in New York, which is part of a 13 strong global FX support team. We work closely with FX Traders, Sales and Middle Office personnel locally and alongside a global development team.


  • Support the following FX Applications: Deal Capture/Position Management, Electronic Trading, Algorithmic Proprietary Trading, Autohedging, FX eCommerce,
  • FIX API integration work.
  • Troubleshoot and resolve issues quickly and provide detailed and accurate reporting.
  • Perform system installs, upgrades and configuration, whilst adhering to a rigorous change management process.
  • Actively monitor systems, as well as performing periodic system checks and tests.
  • Specifying requirements for bug fixes and system enhancements.
  • Development of support tools, particularly those which automate manual checks.
  • Delivering formal and ad-hoc training to users.
  • Participate in an early (0700) and late (1900) shift, and on-call cover on a rota basis.
  • Bachelor or Master degree in a numerate subject (Engineering, Computer Science, Math, Physics etc) required.
  • Minimum 3 years’ experience in FX IT Application Support.
  • Strong analytic and problem solving skills.
  • Very good verbal and written communication skills.
  • Motivated to work under own initiative whilst being a team player.
  • Strong knowledge of the FX business and electronic markets.
  • Strong knowledge of SQL (SQL Server and Oracle).
  • Strong knowledge of Excel/VBA.
  • Knowledge of Networks, Market Data and Messaging technologies (FIX, TCP/IP, TIBRV, MQ Series).
  • Knowledge of scripting languages beneficial. Knowledge of C++/C# beneficial.


Mike Smith | Director - Resources 

Thoughtwave Software & Solutions, Inc.

E-mail | Web URL| Linked-in 

Ph: 630-448-6681 Ext # 112 | Fax: 630-689-5746