102015 04 TWSS (Service Now Developer - Tampa, FL) PDF  ICON_SEP Print ICON_SEP  Email
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Title: Service Now Developer - Tampa, FL
JobDiva #: 15-00295
Contact: Madhu K
Company: Thoughtwave Software and Solutions
Primary Recruiter: Chris Jones
Primary Sales:
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Start Date: 10/21/2015
End Date:
# of Openings: 1
Priority: A
Position Type: Contract
Location: Tampa, FL, United States
Description:

Role: Service Now Developer
Location: Tampa, FL
Duration: 6 months


The ServiceNow Developer will be responsible for the following:
Configuration/Customization of the ServiceNow system, including creating workflows
Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service
Uses scripting tools and Service Now functionality create script to automate rote tasks being done in ServiceNow
Performs integrations and process automation using ServiceNow Orchestration
Gathers specifications from the IT department and delivers a product/release that meets the needs presented. Create requirements definitions and technical specifications documentation.
Load, manipulate and maintain data between Service-now and other systems
Work with IT managers to generate views and reports as needed
Must analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap
Thorough understanding of ITIL/ITSM processes
Performs system and integration testing with sample and live data
Monitor health, usage and overall compliance of the application

The ServiceNow Admin/Developer must meet the following qualifications:
5+ years of experience in IT Service Delivery
3+ years of experience as a ServiceNow Developer
2+ years of experience using JavaScript, HTML and CSS, good knowledge of web design
Experience in integration using SOAP / WSDL / RESTFUL is mandatory.
Knowledge of Active Directory, and relevant IT architecture experience
Required ServiceNow Training: ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow
Desired ServiceNow Training: ServiceNow Orchestration, Application Development in ServiceNow
Bachelor's degree in Computer Science or related area is preferred
ITIL v3 Certification preferred


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