Case study · Technology
IT Workforce Augmentation for a Fortune 500
Managed staff augmentation across data engineering, cloud, and cybersecurity practices.
Key results
- Time-to-shortlist 9 days avg
- Conversion rate 78%
- Client retention 97%
Context
A Fortune 500 enterprise had chronic difficulty filling specialist technology roles — data engineers, cloud platform engineers, senior security engineers — at the comp levels and timelines their business needed. National staffing firms delivered high submission volumes with low fit quality; in-house recruiting could not move fast enough.
Challenge
The client needed a staffing partner who would screen technically before submitting, respect the client's internal team capacity for interview review, and maintain a pipeline quality that justified the bill-rate premium.
Approach
Thoughtwave operates an ongoing managed staff-augmentation engagement: our practice leads technically screen every candidate before submission; recruiters handle candidate relationship and logistics; every submission comes prepped for the specific role. The relationship has run multiple years with defined SLAs on time-to-shortlist and conversion rate.
Outcomes
Time-to-shortlist averages 9 calendar days across the engagement; submission-to-interview conversion runs 78%; client retention on our workforce practice is the 97% figure we pay most attention to. The client has expanded the engagement into additional role categories as the model proved out.
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